Large Scale Incident Management at Google

Speaker: Rory Ward, Director of Site Reliability Engineering (SRE), Google

Topic: Large Scale Incident Management at Google

Download the presentation: https://doras.dcu.ie/30741/1/EMII%20Nov%202023%20Large%20Scale%20Incident%20Management.pdf

Rory Ward provided insights into Google’s Site Reliability Engineering (SRE) approach to large-scale incident management, highlighting key principles such as error budgets, blameless postmortems, and disaster recovery testing (DiRT). The presentation outlined Google’s Incident Management at Google (IMAG) framework, modeled after FEMA’s Incident Command System (ICS), ensuring scalable and structured response to major disruptions.